By Core Bracket

How a dry-cleaning counter flow is modeled

A dry-cleaning or laundry counter visit is one story. A customer arrives with pieces, a bag, or both. Someone prices the work. The clothes leave the desk. Days later someone must find them, finish them, take what is still owed, and tell the customer they are ready. If software cannot follow that story, the notebook stays the real system.

We model that visit as one sequence: customer, order, garments or lots, prices, tags, processing, payment, ready notice, then collection or delivery. Pieces and wash-and-fold lots can share one order so the visit — and the balance — stay together.

Ready and paid are different states on purpose. Work can sit on the collection queue with money still due, or be paid while still in processing. Mixing those ideas is how shops hand over unfinished settlements or lose track of finished work.

This article is the path. Feature lists, buyer questions, and tagging detail live elsewhere. If the path is wrong, no feature grid will save the counter.